ASAP

Duration:

Long term, with 3 months probation period.

Required languages:

Armenian , English , Russian

Job responsibilities:

• Work with company managers, designing and implementing key process improvement initiatives and/ or benefits while creating efficiencies;
• Leverage existing systems and business processes to provide enhanced business capabilities to current business process;
• Develop, document and deliver new business processes for all management, development, integration, and operations activities within the program’s area of responsibility. Deliver all processes using standard process documentation methodology adopted by Public Television Company of Armenia;
• Develop and document related process and programmatic artifacts, including plans, procedures, work instructions, tools, templates, etc.;
• Analyze and document business and IT process workflow; provide recommendations for user workflows, systems, operations and areas identified as a need for improvement;
• Motivate and involve top managers to help implement and support change;
• Provide project management leadership to ensure new initiatives are delivered as promised to the company unit(s);
• Assist process owners in effectively rolling out new or modified processes, including communication plans, training sessions and incorporating feedback;
• Assist with product research and preparing recommendations to management;
• Develop business process maps and translate functional requirements to deliver to information technology teams or contractors to build out system changes;
• Provide analytical support to process development and improvement efforts;
• Observe actual work activities in comparison to established processes;
• Conduct root cause analysis and process optimization.

Required qualification:

• Higher education in a related field;
• At least 2 years of experience in processes improvement required;
• Demonstrated analytical, critical thinking and problem solving skills;
• Demonstrated ability to conduct small and large group presentations;
• Ability to work and communicate with all levels of the company;
• Demonstrated ability to work in team and fast-paced environments;
• Demonstrated leadership skills and ability to take initiative, be resourceful and show good judgment;
• Knowledge of project management and training experience;
• Superior written and oral communication skills;
• Strong interpersonal, management, and organizational skills;
• Ability of effective information-gathering, through meeting facilitation, one-on-one interactions and/ or observations;
• Ability of coordination and consensus building between organizations and individuals participating in or impacted by the business processes;
• Ability to coach and mentor process improvement staff;
• Ability to identify and communicate any unresolved problems or possible timeline issues along with recommended actions for correction;
• Ability to make strategic connections between efforts that are taking place across divisions;
• Ability to work collaboratively to set a strategy and manage a cultural and operational shift to continuous improvement;
• Ability to coach the company leaders on process improvement strategies, philosophies and techniques;
• Ability to provide process improvement analysis and recommendations to business leaders that translates business strategies and desires into process improvement outcomes;
• Advanced knowledge of Microsoft Office Products;
• Desired skill: BPI tools including Lean six sigma, TQM.