DESCRIPTION

We’re seeking 1 technical left brain + 1 creative right brain.

QTG acts as the back-bone for Questrade. They act as strategic partners with each business unit to help Questrade leverage technology to gain competitive advantage. The team is composed of very skilled, very committed individuals working collaboratively. They collectively create a unique work environment that is fast-paced and challenging, but also very open and supportive. So are they the serious, geeky-types? Wrong! Fun, freedom, flexibility is how QTG members describe the work culture here.

And where does the Junior Technical Writer fit into this?
The purpose of the Junior Technical Writer is to focus on creating and maintaining software specifications documents from end-to-end.
What’s it like working as a Junior Technical Writer at Questrade?
In a nutshell, as Junior Technical Writer, you will have a background in the financial services, capital markets and trading industry as it spans writing and management of the development cycle for: user manuals, quick-start and tutorials, software specs and standards, software architecture diagrams, Block and UML diagrams, and training materials. You are able to use your previous online trading experience to excel in this role and you can work comfortably with software business units including QAs and developers. Are you up for a challenge?
Need more details? Keep reading...
You’ll put your expert team player skills to good use as you collaborate with multiple stakeholders with ease to document new builds, including proprietary software, products, and services. This could also include the development, writing and organizational logic for product manuals, installation guides, trouble-shooting documents, FAQs and help topics. You will write content (from notes to full-length documentation) for "how to" examples, presentations, release notes, software diagrams etc. and take full ownership of content over the full development life-cycle. Through feedback from internal users, you will identify and recommend steps to resolve documentation and/or process issues and will also work very closely with application the trading and software development team to ensure the software documentation is understandable and complete. Furthermore, you will review current technical materials, then analyze and copy-edit for readability, accuracy, and efficacy. Put on your thinking cap, think out-of the-box and continuously improve the user experience!
So are YOU our next Junior Technical Writer? You are if…
You have a degree/diploma in a related area and a minimum of 1 year of relevant experience in the field. You have experience in technical writing, specifically in the financial services industry and/or documenting finance-related software and have experience in creating Software Architecture diagrams, Block and UML diagrams. Knowledge of technical analysis tools, technical aspects of financial market operations and impeccable grammar, writing, editing, and proofreading skills are definite assets. You are a team player and with the ability to interact effectively with project stakeholders. You have strong problem-solving and decision-making skills, and excellent time-management and organizational abilities that facilitate structured teamwork. Overall you are a reliable, self-starter with attention to detail and a passion for quality. You also have the ability to write clearly in English about complex topics and can demonstrate this through your submission of relevant work samples.

http://chj.tbe.taleo.net/chj01/ats/careers/apply.jsp?org=QUESTRADE&cws=37&rid=523